How to Get Started

Ordering From Schedules Overview

Orders placed against GSA Multiple Award Schedule (MAS) contracts, using the procedures in Federal Acquisition Regulation (FAR) 8.4, are considered to be issued using full and open competition (see FAR 6.102(d)(3)).

Ordering activities shall not seek competition outside of GSA Schedules or synopsize the requirement (see Exception, below). In addition, ordering activities are not required to make a separate determination of fair and reasonable pricing, except for the price evaluation required by FAR 8.405-2(d) when ordering services requiring a statement of work.

By placing an order against a GSA Schedule contract using the procedures in this section, the ordering activity has concluded that the order represents the best value and results in the lowest overall cost alternative to meet the government's needs.

Exception: When using Recovery Act funds, ordering activities shall post notices of Schedule orders (including orders issued under Blanket Purchase Agreements (BPAs)) of $25,000 or more on Federal Business Opportunities (FedBizOpps) for "informational purposes only."

Although GSA has already negotiated fair and reasonable pricing, ordering activities may seek additional discounts before placing an order.

While the mandatory small business preference programs in FAR Part 19 do not apply to orders placed against GSA Schedule contracts, such orders may be credited toward an ordering activity's small business goals. Ordering activities may consider socioeconomic status when identifying contractors for consideration of an order (see FAR 8.405-5).

Contractor Performance Evaluation: Ordering activities shall prepare an evaluation of contractor performance for each Schedule contract order that exceeds the simplified acquisition threshold. See FAR 8.406-7 and 42.1502(c). Ordering activities shall use agency-approved feeder systems to collect and electronically submit past performance reports to the Past Performance Information Retrieval System (PPIRS).

Further information regarding Schedule ordering procedures is available under Basic Schedule Ordering Guidelines.

State and Local Governments - Through GSA

State and local government entities are now eligible to purchase from GSA Schedule contracts under the following programs:

• Cooperative Purchasing;
• Disaster Recovery Purchasing; and
• 1122 Program.

State and local governments are advised to review the conditions under which each program may be utilized.

Information from: www.gsa.gov/schedules

Basic Schedule Ordering Guidelines provide useful information to start ordering from GSA Schedules.

1. Publicizing Contract Actions

GSA Schedules have been synopsized in FedBizOpps and satisfy the requirements of the Competition in Contracting Act (Pub. Law 98-369) and Federal Acquisition Regulation (FAR) Part 5, Publicizing Contract Actions.

Exception: Publicizing Contract Actions Using Recovery Act Funds

Ordering activities shall post notices of proposed Schedule orders (including orders issued under Blanket Purchase Agreements (BPAs)) of $25,000 or more that are funded, in whole or part, by the American Recovery and Reinvestment Act of 2009 (Recovery Act) on FedBizOpps for "informational purposes only." The notices shall follow the procedures in FAR 5.704.

2. Ordering Information

• Ordering Procedures for Services Requiring a Statement of Work (SOW)
• Ordering Procedures for Supplies, and Services Not Requiring a Statement of Work (SOW)

3. GSA Advantage!®

GSA Advantage!® is an electronic online shopping and ordering system. GSA Advantage!® provides online access to thousand of contractors and millions of supplies (products) and services.

4. Contract Award

For a listing of the very latest contract award information, search GSA eLibrary (formerly Schedules e-Library) by Special Item Number (SIN), Contractor, Contract Number, Schedule Number, or Keywords. Once a Schedule is selected, a list of SINs will appear. Clicking on a SIN will then display all contractors awarded under that SIN. Clicking on a contractor name will then reveal detailed contractor information, including Internet and email addresses, if available. The email address will enable customers to send an email directly to the Schedule contractor to request a copy of the contractor's Schedule pricelist or any other contract information.

Customers without access to the Internet may contact the National Customer Service Center (NCSC) at (800) 488-3111 for a list of current Schedule contractors. Customers should consult the contractor's catalog/pricelist for more detailed ordering information, such as:

• Contract items awarded;
• Maximum order provisions;
• Geographic coverage (delivery area);
• Contract prices or discounts;
• Quantity discounts;
• Prompt payment terms;
• Government purchase card terms;
• Commercial delivery terms;
• Expedited delivery;
• Ordering address(es);
• Payment address(es);
• Warranty provisions;
• Export packing charges;
• Applicable terms and conditions of rental, maintenance, installation, and repair; and
• Environmental and energy efficiency.

5. Small Business Participation

GSA and the Small Business Administration (SBA) strongly support the participation of small business concerns in the GSA Schedules Program. To enhance small business participation, SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against GSA Schedule contracts. Actual orders placed against Schedule contracts may be reported as accomplishments and credited toward ordering activities' small business goals.

For orders exceeding the micro-purchase threshold, FAR 8.405 requires agencies to consider reasonably available information by surveying at least three Schedule contractors through the GSA Advantage!® online shopping service, or reviewing the catalogs/pricelists of at least three Schedule contractors. The catalogs/pricelists and GSA Advantage!® contain information on a broad array of supplies and services offered by small business contractors. This information should be used as a tool to assist agencies in providing the maximum practicable opportunities for small business concerns.

When conducting evaluations and making a best value determination before placing an order, ordering activities should consider including, if available, at least one small business, veteran-owned small business, service-disabled veteran-owned small business, HUBZone small business, women-owned small business, or small disadvantaged business Schedule contractor. Ordering activities should also give preference to the items of small business concerns when two or more items at the same delivered price will satisfy the requirement.

In accordance with FAR 8.405-5(a), ordering activities should rely on the small business representations made by Schedule contractors at the contract level.

6. AbilityOne/JWOD (NIB/NISH) Supplies and Services

The Ability One Program (NIB/NISH), formerly known as the Javits-Wagner-O'Day (JWOD) Program, provides many supplies and services to federal customers under its mandatory source authority. Before making any purchase from a Schedule contractor, ordering activities should determine if there is a comparable AbilityOne (NIB/NISH) supply or service. Ordering activities should contact an AbilityOne representative to determine if there is an appropriate supply manufactured or service performed by people who are blind or have other severe disabilities.

7. UNICOR Supplies and Services

UNICOR (Federal Prison Industries) is a mandatory source of supply for certain items similar to those on GSA Schedules. Ordering activities are encouraged to purchase UNICOR supplies and services to the maximum extent practicable.

In accordance with FAR 8.6, if a UNICOR supply item meets the ordering activity's requirement, before purchasing the item from UNICOR, the ordering activity should conduct market research to determine whether the UNICOR item is comparable to supplies available from the private sector that best meet the government's needs in terms of price, quality, and time of delivery. If the UNICOR item is comparable, the ordering activity should follow UNICOR's ordering procedures and purchase the item from UNICOR, unless UNICOR grants a waiver (FAR 8.604), or one of the circumstances in FAR 8.605 applies. Visit UNICOR's website to view a list of UNICOR supplies and services, and to access UNICOR's ordering procedures.

Note: FAR 8.002 specifies the order of priority when acquiring supplies or services. Although UNICOR has priority over GSA Schedules for supplies, GSA Schedules have priority over UNICOR for services.

8. Contractor Team Arrangements (CTAs)

GSA Schedule contractors may use Contractor Team Arrangements to provide total solutions when responding to a customer's requirements. The Contractor Team Arrangements Frequently Asked Questions (FAQs) provide information on how CTAs work under GSA Schedules and the benefits they provide to both ordering activities and contractors.

9. Maximum Order

If a "best value" selection places an order over the maximum order identified in the contractor's catalog or pricelist, the ordering activity has an opportunity to obtain a better Schedule contract price. Before placing the order, the ordering activity shall contact the contractor to ask for a better discount/price (price reduction).

The contractor may:

• Offer a new lower price for this requirement;
• Offer the lowest price available under the contract; or
• Decline the order within five work days.

An order that exceeds the maximum order may be placed under the Schedule contract with the contractor selected in accordance with FAR 8.405.

10. Price Reductions

Price reductions on GSA Schedule contracts are provided in special circumstances on specific orders.

11. Blanket Purchase Agreements (BPAs)

Ordering activities may establish Blanket Purchase Agreements under Schedule contracts to fill recurring needs for supplies and services. The Blanket Purchase Agreement Frequently Asked Questions (FAQs) provide a variety of information on the use of BPAs under GSA Schedule contracts.

12. Open Market Items

The Federal Acquisition Regulation (FAR) has been amended to incorporate policies that address the handling of open market items.

Note: Open market items are also known as incidental items, noncontract items, non-Schedule items, and items not on a GSA Schedule contract.

In accordance with FAR 8.402(f), for administrative convenience, an ordering activity contracting officer may add items not on the GSA Schedule (Multiple Award Schedule) contract—i.e., open market items—to a GSA Schedule Blanket Purchase Agreement (BPA) or an individual task or delivery order only if—

• All applicable acquisition regulations pertaining to the purchase of the items not on the GSA Schedule contract have been followed (e.g., publicizing (FAR Part 5), competition requirements (FAR Part 6), acquisition of commercial items (FAR Part 12), contracting methods (FAR Parts 13, 14, and 15), and small business programs (FAR Part 19));
• The ordering activity contracting officer has determined the prices for the items not on the GSA Schedule contract are fair and reasonable;
• The items are clearly labeled on the order as items not on the GSA Schedule contract; and
• All clauses applicable to items not on the GSA Schedule contract are included in the order.

13. Environmental Considerations

To assist customers' efforts in complying with the requirements of environmental laws and Executive Orders (considering price, availability, and performance requirements), Schedule contractors have been requested (where possible and/or feasible) to identify items that:

• Have recycled content (e.g., EPA-designated items with specific content requirements);
• Are energy and/or water saving (e.g., Energy Star); and
• Have reduced pollutants (e.g., low volatile organic compounds (VOCs) and chromate-free).

Note: Customers should review contractor literature and contact the contractor directly to obtain complete information regarding environmental claims.

Applicable guidance can be found in Federal Acquisition Regulation (FAR) Part 23, Defense Federal Acquisition Regulation Supplement (DFARS) Part 223, and on the Environmental Products website.

14. Variable Contract Periods

Generally, GSA Schedules will no longer have a prescribed beginning and ending date. The Schedule periods will be continuous, and will contain contracts with contract periods that commence on the Date of Award (DOA) and expire in five years (exclusive of any options) from the DOA.

15. Evergreen Contracts

Evergreen contracting expands the multiyear contracts for all GSA Multiple Award Schedules (MAS) to one five-year basic contract period and three five-year Evergreen option periods.

16. Leasing

Only equipment offered on a GSA Schedule may be leased. Some guidelines for leasing are as follows:

Once the equipment has been selected, a determination needs to be made as to whether it is more advantageous to lease or purchase the equipment. The contracting officer should compare the leasing terms offered from the third-party leasing companies in the Schedule, as well as those offered by the Schedule equipment sellers. For example, most Information Technology (IT) leases, other than Lease to Ownership Plans (LTOP), require the ordering activity and the leasing contractor to determine, as part of the initial lease agreement, the market value of the equipment at the end of the lease term; i.e., its residual value.

Once the best leasing terms have been selected, the contracting officer can compare the advantages of leasing to those of direct purchase. OMB Circular A-94, paragraph c, describes the economic analysis that is to be used in determining the economic impact of leasing vs. purchasing.

Leasing requires a commitment on the agency's part for all the terms and conditions of the lease for the full term of the lease. If an agency has annual appropriations requiring issuance of supplemental funding documents, the agency's procurement and accounting systems must be capable of timely generation of the requirement documents. Customers must also be mindful of submitting "renewal delivery orders" in a timely manner to ensure that their leases do not expire. Cancellation of a lease for lack of funds should only be done when the organization is no longer funded. Court decisions have held that termination for convenience should only be employed when the agency no longer has a requirement for the equipment. Example: An employee has retired and the position will not be filled, so now there is a piece of equipment that is not needed. In other words, a desire for something different, newer, or better is not a justification for the premature cancellation of a lease.

Note: Customers are reminded to submit their renewal delivery orders in a timely manner to ensure that their leases do not expire.

17. Authorized Users

The agencies and activities named below may use contracts established under GSA Schedules:

• All federal agencies and activities in the executive, legislative and judicial branches;
• Government contractors authorized in writing by a federal agency pursuant to 48 CFR 51.1;
• Mixed ownership government corporations (as defined in the Government Corporation Control Act);
• The government of the District of Columbia; and
• Other activities and organizations authorized by statute or regulation to use GSA as a source of supply.

Note: The GSA Order, Eligibility to Use GSA Sources of Supply and Services, provides further information regarding agencies and activities authorized to use GSA Schedules.

18. Geographic Coverage

All GSA Schedules provide contractors the opportunity to offer worldwide coverage. Schedule contractors may offer any of the following three categories of geographic coverage:

• Domestic, which will cover delivery to the 48 contiguous states; Washington, DC; Alaska, Hawaii, and Puerto Rico; and U.S. territories;
• Worldwide, which will cover delivery domestically and overseas; and
• Overseas Only, which will cover delivery to overseas destinations.

19. Governmentwide Commercial Purchase Card

Agencies may make payments for oral or written orders by using the governmentwide commercial purchase card. Payments made using the GSA SmartPay® purchase card ARE NOT eligible for any negotiated prompt payment discount.

"Governmentwide commercial purchase card" means a uniquely numbered credit card issued to named individual government employees or entities, to pay for official government purchases.

Schedule contractors are required to accept the government purchase card as payment for acquisitions up to the micro-purchase threshold. The card may be used for payment in excess of this threshold if the using agency and contractor agree.

Guidance on the use of the governmentwide commercial purchase card is available on the GSA SmartPay® website. Customer agencies will also have their own internal operating procedures.

The contractor shall not process a transaction for payment through the credit card clearinghouse until the purchased supplies have been shipped or services performed. Unless the cardholder requests correction or replacement of a defective or faulty item in accordance with other contract requirements, the contractor shall immediately credit a cardholder's account for items returned as defective or faulty.

20. Marking

General Services Administration Acquisition Manual (GSAM) Clause 552.211-73, Marking, incorporates general requirements that address delivery to civilian and military activities.

General requirements—Interior packages, if any, and exterior shipping containers shall be marked as specified elsewhere in the contract. Additional marking requirements may be specified on delivery orders issued under the contract. If not otherwise specified, interior packages and exterior shipping containers shall be marked in accordance with the following standards:

• Deliveries to civilian activities. Supplies shall be marked in accordance with Federal Standard 123, edition in effect on the date of issuance of the solicitation.
• Deliveries to military activities. Supplies shall be marked in accordance with Military Standard 129, edition in effect on the date of issuance of the solicitation.
• Improperly marked material. When government inspection and acceptance are at destination, and delivered supplies are not marked in accordance with contract requirements, the government has the right, without prior notice to the contractor, to perform the required marking, by contract or otherwise, and charge the contractor, therefore, at the rate specified elsewhere in this contract. This right is not exclusive, and is in addition to other rights or remedies provided for in this contract.

For Further Assistance

General Services Administration
Customer/Vendor Relations

Greater Southwest Acquisition Center
(817) 574-2660
marketing.gps@gsa.gov

Center for IT Schedule Programs
(703) 605-2700
it.center@gsa.gov

Integrated Workplace Acquisition Center (formerly National Furniture Center)
(703) 605-9300
usmilnfc@gsa.gov

Office of Motor Vehicle Management
(703) 605-CARS
vehicle.buying@gsa.gov

National Administrative Services and Office Supplies Acquisition Center
(212) 264-0868
smartshop@gsa.gov

Management Services Center
(800) 241-7246
mgmt.services@gsa.gov

Center for Innovative Acquisition Development (formerly Center for Services Acquisition)
(703) 605-2774
fss.services@gsa.gov

Center for Facilities Maintenance and Hardware
(816) 926-6760
hssmarketing@gsa.gov

Travel and Transportation Services
(703) 605-5616
onthego@gsa.gov

GSA Advantage!®/eBuy
(877) 472-3777
GSA.Advantage@gsa.gov

Customer Service Directors

Customer Service Directors are available, worldwide, to provide a variety of assistance to Schedule customers.

23. Trade-ins

Trade-ins (exchanges) will be considered against the purchase of new equipment and will be used in determining the "best value" purchase at the lowest overall cost; i.e., the price of the item plus administrative costs. If equipment was traded in as part of the purchase arrangement, the file should show the type, brand and value of the equipment exchanged. Trade-ins should comply with provisions of the Federal Management Regulation (FMR) Part 102-39.

24. Trade Agreements Act Information

The Trade Agreements Act (19 U.S.C. 2501, et seq.) is the enabling statute that implements numerous multilateral and bilateral international trade agreements and other trade initiatives. Since the estimated dollar value of each Schedule exceeds the established Trade Agreements Act (TAA) threshold, the TAA is applicable to all Schedules. In accordance with the TAA, only U.S.-made or designated country end products shall be offered and sold under Schedule contracts.

GSA works with Schedule contractors to ensure compliance with the Trade Agreements Act. For questions regarding the TAA, contact the MAS Helpdesk (National Customer Service Center) on (800) 488-3111.

Information from: www.gsa.gov/schedules-ordering.

*ARRA- Publicizing Contract Actions Using Recovery Act Funds

Proposed Contract Actions

Ordering activities shall post notices of proposed Schedule orders (including orders issued under Blanket Purchase Agreements (BPAs)) of $25,000 or more on Federal Business Opportunities (FedBizOpps) for "informational purposes only." Notices must begin with the word "Recovery" on the subject line. Announcements must begin with the following language:

This notice is provided for informational purposes only. This opportunity is available only to contractors under (insert name of Schedule).

Ordering activities shall ensure that descriptions of requirements include narratives that are clear and unambiguous to the general public.

Award Notices

Ordering activities shall post notices of Schedule orders (including orders issued under BPAs) exceeding $500,000 on FedBizOpps. Ordering activities shall ensure that descriptions of requirements include narratives that are clear and unambiguous to the general public.

Note: Regardless of the dollar value, ordering activities shall post award notices for any orders that are not both fixed-price and competitively awarded. Award notices shall include the rationale for using other than a fixed-price or competitive approach to fulfill requirements.

Reporting Requirements under the Recovery Act

The Recovery Act requires significant reporting by both Schedule contractors and ordering activities:

Ordering Activities

Ordering activities shall report Recovery Act orders placed against GSA Schedule contracts (as well as GSA Schedule BPAs and orders issued under GSA Schedule BPAs) in the Federal Procurement Data System—Next Generation (FPDS-NG). The appropriate Treasury Account Symbol (TAS) must be entered into the "Description of Requirements" data elements in FPDS-NG to track Recovery Act spending. Ordering activities should review the FPDS-NG User's Manual and coordinate with their budget/finance offices to identify the applicable TAS.

Information from: gsa.gov/schedulesforrecovery.

Cooperative Purchasing

Under the Cooperative Purchasing Program, state and local government entities may purchase a variety of Information Technology (IT) products, software, and services from contracts awarded under GSA Federal Supply Schedule 70, Information Technology, as well as from contracts under the Consolidated (formerly Corporate Contracts) Schedule containing IT special item numbers.

State and local government entities may also purchase alarm and signal systems, facility management systems, firefighting and rescue equipment, law enforcement and security equipment, marine craft and related equipment, special purpose clothing, and related services from contracts awarded under GSA Federal Supply Schedule 84, Total Solutions for Law Enforcement, Security, Facility Management Systems, Fire, Rescue, Special Purpose Clothing, Marine Craft, and Emergency/Disaster Response.

Schedule contractors participating in the Cooperative Purchasing Program are identified in GSA eLibrary (formerly Schedules e-Library) with the Cooperative Purchasing icon. This icon is also used to identify those products and services available for Cooperative Purchasing on GSA Advantage!®, GSA's online shopping and ordering system.

The Cooperative Purchasing Frequently Asked Questions (FAQs) provide information as to the statutory authorities for the program. The FAQs also explain how the Cooperative Purchasing Program actually works and the benefits it provides to Schedule contractors and state and local entities.

Information from: www.gsa.gov/cooperativepurchasing.

Disaster Recovery Purchasing

Under the Disaster Recovery Purchasing Program, state and local government entities may purchase a variety of products and services from contracts awarded under GSA Federal Supply Schedules to facilitate recovery from a major disaster, terrorism, or nuclear, biological, chemical, or radiological attack.

This Disaster Recovery Purchasing authority is limited to GSA Schedule contracts and does not include any other GSA programs. GSA eLibrary (formerly Schedules e-Library) contains a list of all GSA Schedules subject to Disaster Recovery Purchasing.

Schedule contractors participating in the Disaster Recovery Purchasing Program are identified in GSA eLibrary with the Disaster Recovery Purchasing icon. This icon is also used to identify those products and services available for Disaster Recovery Purchasing on GSA Advantage!®, GSA's online shopping and ordering system.

State and local government entities may use GSA Schedule contracts to purchase products and services in advance of a major disaster declared by the president, as well as in the aftermath of an emergency event. State and local government entities are responsible for ensuring that the products or services purchased are to be used to facilitate recovery.

The Disaster Recovery Purchasing Frequently Asked Questions (FAQs) provide information as to how the Disaster Recovery Purchasing Program actually works and the benefits it provides to Schedule contractors and state and local entities.

Information from: www.gsa.gov/disasterrecovery.

Helpful Resources

• Federal Acquisition Regulation (FAR)- https://www.acquisition.gov/Far/
• General Services Administration Acquisition Manual (GSAM)- https://www.acquisition.gov/gsam/gsam.html
• GSA Advantage!®- https://www.gsaadvantage.gov/
• Authorized Schedule Users Directive (See GSA Schedule Eligible Users PDF)
• Trade Agreements Act Information- https://www.acquisition.gov/far/current/html/Subpart%2025_4.html#wp1086589

Find a Distributor

• List of Authorized Toro Schedule Distributors

State & Local Contracts

National Cooperative Contracts